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SUMMARY:How to Improve Member Experience for Associations: Key Tips
DESCRIPTION:COURSE DESCRIPTION: \nDespite technology that helps associations take some of the labor out of communicating with members\, true custom member experiences still tend to require manual effort. Join Dave Will\, PropFuel CEO\, in a conversation to:\n  \nLEARNING OBJECTIVES: \n\nUnderstand how the member experience has changed over time\, historically via phone\, letter and fax\, then to email\, and into the current era of various forms of automation.\nIdentify opportunities to automate elements of your members’ experience that are needlessly still manual\, from building/updating profiles to gaining a deeper understanding of individual needs.\nLearn how to align member experience with member expectations.
URL:https://usteducation.org/event/how-to-improve-member-experience-for-associations-key-tips/
LOCATION:https://zoom.us/j/95423418166
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2022/12/Dave.png
ORGANIZER;CN="Dave Will":MAILTO:dave@propfuel.com
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