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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230404T110000
DTEND;TZID=America/New_York:20230404T120000
DTSTAMP:20231013T173448Z
CREATED:20230120T191302Z
LAST-MODIFIED:20231013T173448Z
UID:10000308-1680606000-1680609600@usteducation.org
SUMMARY:Customer Feedback Examples: How to Receive Feedback
DESCRIPTION:COURSE DESCRIPTION: \nMajor League Baseball has instituted a few new rules for the 2023 season. This effort was actually several years in the making and is designed to both speed up the pace of play and to make the games more entertaining. We’ll look at what went into the research and how these changes are preserving the integrity of the game and making MLB more fan-friendly at the same time. What does this have to do with associations? The simple answer is everything. Join us for a highly interactive session regarding these lessons for associations that even non-baseball fans will learn from. \n  \nLEARNING OBJECTIVES: \n\nLearn how to listen to your members\, sponsors\, and partners to create products\, programs\, and services that resonate with newer audiences and younger demographics.\nLearn how to test possibilities and make small\, incremental changes to grow your association and its reach.\nLearn how to thoughtfully change the rules of the game to better align your association with its mission and vision.
URL:https://usteducation.org/event/customer-feedback-examples-how-to-receive-feedback/
LOCATION:https://zoom.us/j/93482904011
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/01/Alfred-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230404T130000
DTEND;TZID=America/New_York:20230404T140000
DTSTAMP:20231013T170955Z
CREATED:20230120T202744Z
LAST-MODIFIED:20231013T170955Z
UID:10000311-1680613200-1680616800@usteducation.org
SUMMARY:What is the Cost of Bad Data: Key Considerations
DESCRIPTION:COURSE DESCRIPTION: \nIt’s no question that dirty\, outdated\, and inaccurate data is a common challenge significantly impacting associations. As a result\, it’s time to quantify how much dirty data is truly costing organizations. While data cleanup is a very time-consuming and tedious task\, its prioritization is a necessity when collecting large amounts of data and investing substantial funding into your technology stacks. Join Brittany Carter and Sidney Galati as they break down the following: \n  \nLEARNING OBJECTIVES: \n\n– What data hygiene is and why it’s important\n– The costs of dirty data to you and your organization\n– How to calculate your organization’s direct financial costs
URL:https://usteducation.org/event/what-is-the-cost-of-bad-data-key-considerations/
LOCATION:https://zoom.us/j/95271531432
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/01/Website-Graphics-December-June-2023-6-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230405T130000
DTEND;TZID=America/New_York:20230405T140000
DTSTAMP:20240531T201735Z
CREATED:20230131T222312Z
LAST-MODIFIED:20240531T201735Z
UID:10000326-1680699600-1680703200@usteducation.org
SUMMARY:PCI Compliance – UST Education Series
DESCRIPTION:COURSE DESCRIPTION: \nDid you know that PCI Compliance starts with your finance team.  In this course you will learn best practices of Associations and non profit organizations in for implementing PCI Compliance.  The course starts with a basic overview of what PCI Compliance is and what it is designed to achieve.  Next we review 9 practical tips that you can implement immediately in your organization to ensure a more secure payment environment.  Finally we review the Self-Assessment-Questionnaire (SAQ)\, and what you should know about it. \n  \nLEARNING OBJECTIVES: \n\n– Gain an overview of the PCI Compliance Requirements\n– Learn 9 practical tips to achieve a more secure payment environment\n– Understand what are the annual SAQ requirements
URL:https://usteducation.org/event/pci-compliance-ust-education-series/
LOCATION:https://zoom.us/j/96960262620
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,MICROSOFT DYNAMICS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Julie.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230411T110000
DTEND;TZID=America/New_York:20230411T120000
DTSTAMP:20231013T173746Z
CREATED:20230215T211826Z
LAST-MODIFIED:20231013T173746Z
UID:10000362-1681210800-1681214400@usteducation.org
SUMMARY:Customer Experience Transformation | Best Practices
DESCRIPTION:COURSE DESCRIPTION: \nCustomer Experience (CX) is where winning brands differentiate. CX drives over two-thirds of customer loyalty\, more than ‘brand’ and ‘price’ combined\, but today’s CX environment also comes with new challenges and questions. How to address workforce shortages in customer service? How to support remote work? What are the best use cases for AI? How to transition to a digital-first experience for your customers?  \nJoin us for industry insight on CX trends and a deep dive into new technologies that will transform your business. \nGo beyond the buzzwords to see how companies are shifting labor dollars to next-gen technology services like AI\, machine learning\, robotic process automation\, and fractionalized labor to grow revenue\, improve efficiency\, and increase employee engagement. Then\, dig in with your peers and industry innovators to identify how your organization can leverage this shift to optimize your customer experience and gain a competitive advantage. \n  \nLEARNING OBJECTIVES: \n\n– Understand the context for work in a post-pandemic world.\n– Consider the accelerating trend around AI and how to practically apply it.\n– Define the challenges and opportunities in automation.\n– Identify how you can leverage this ecosystem to transform your business and position yourself for the future.
URL:https://usteducation.org/event/customer-experience-transformation-best-practices/
LOCATION:https://zoom.us/j/95462958901
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Jeff-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230411T130000
DTEND;TZID=America/New_York:20230411T140000
DTSTAMP:20231013T174202Z
CREATED:20230216T194355Z
LAST-MODIFIED:20231013T174202Z
UID:10000365-1681218000-1681221600@usteducation.org
SUMMARY:Data Management Best Practices: Navigating Data Effectively
DESCRIPTION:COURSE DESCRIPTION: \nRemember being a kid during a heavy summer rain? The clouds rolled in\, the sky turned gray\, and as the drops began to fall\, you quickly moved into action. You pulled on your boots and ran out in search of puddles to jump in. You laughed and splashed without fear or hesitation\, celebrating the simple joy of each splash. So\, why as nonprofit leaders\, do we fear the data puddles lurking in the corners of our organizations? \nIn this non-technical session\, we will talk about your association’s data\, what you can learn from it\, and how to put data into action to inform better decision making and improve member experiences. \n  \nLEARNING OBJECTIVES: \nIn this non-technical session\, we will explore: \n\n– The causes of data puddles and the impacts on your association\n– Strategies to consolidate these puddles into data lakes\n– Walk away with practical tips and lessons learned to save you time and money on your association’s data projects.
URL:https://usteducation.org/event/data-management-best-practices-navigating-data-effectively/
LOCATION:https://zoom.us/j/94508339749
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Alex-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230412T130000
DTEND;TZID=America/New_York:20230412T140000
DTSTAMP:20231013T180324Z
CREATED:20230209T191804Z
LAST-MODIFIED:20231013T180324Z
UID:10000342-1681304400-1681308000@usteducation.org
SUMMARY:15 Ways to Take Your Newsletter to the Next Level - Best Practices
DESCRIPTION:COURSE DESCRIPTION: \nMany organizations still struggle with email newsletter marketing. They don’t want to send information that is out-of-date and irrelevant but lag behind in keeping their emails current. \nEmail newsletters are a great way to share industry news with your members. \nBut are you sending any content that is informative and relevant to each individual? \nOr are you stuck in the trap of sending a one-size-fits-all email? \nJoin us for our workshop to learn how to use email newsletter marketing to engage your members about current topics and industry trends\, newsletter best practices\, increasing engagement\, curating outside content and automation. \n  \nLEARNING OBJECTIVES: \n\n– First\, you will identify ways to leverage new technologies to make your email newsletter more sophisticated. At the same time\, these new technologies will create less of a drain on your internal resources. In other words\, you’ll learn how to save a lot of time.\n– Second\, you get some useful ideas for taking your newsletter to the next level and how you can maximize your newsletter real estate.\n– Finally\, this list will conclude by ensuring that you leverage the fundamentals of email engagement for your newsletter.
URL:https://usteducation.org/event/15-ways-to-take-your-newsletter-to-the-next-level-best-practices/
LOCATION:https://zoom.us/j/91371217240
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Erica-1-1.png
ORGANIZER;CN="Erica Salm Rench%2C MBA":MAILTO:erica@sidecar.ai
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230413T110000
DTEND;TZID=America/New_York:20230413T120000
DTSTAMP:20231013T170643Z
CREATED:20230210T164436Z
LAST-MODIFIED:20231013T170643Z
UID:10000349-1681383600-1681387200@usteducation.org
SUMMARY:How to Receive a Corporate Sponsorship for your Organization
DESCRIPTION:COURSE DESCRIPTION: \nJoin corporate sponsorship expert and author Lori Zoss Kraska\, MBA\, CFRE as she discusses why now is the perfect time for your organization to engage with corporations for sponsorship and support.  Lori will share what corporations are interested in supporting\, ways to connect with corporations\, and turnkey tips to get your organization started no matter what size your organization is!  You’re in for an informative and “edutaining” hour as Lori shares her best practices in a fun and engaging webinar!  You won’t want to miss this high impact and important session! \n  \nLEARNING OBJECTIVES: \n\nUnderstand the corporate sponsorship landscape and what kinds of initiatives corporations are interested in supporting \nDiscover the most effective avenues for researching and and learning about as corporation’s funding and sponsorship interests\nLearn how to best start engaging with high level corporate decisions makers
URL:https://usteducation.org/event/how-to-receive-a-corporate-sponsorship-for-your-organization/
LOCATION:https://zoom.us/j/94534718235
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Lori.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230413T130000
DTEND;TZID=America/New_York:20230413T140000
DTSTAMP:20231013T172016Z
CREATED:20230202T210936Z
LAST-MODIFIED:20231013T172016Z
UID:10000332-1681390800-1681394400@usteducation.org
SUMMARY:Digital Sponsorship Package: Key Tips to Getting Sponsored
DESCRIPTION: \n\nCOURSE DESCRIPTION: \nYes\, Digital Sponsorship can be not only profitable\, but also help drive your digital engagement and member education. \n\n \n\nLEARNING OBJECTIVES: \n\n\n\n– Learn how to price your content marketing offerings for success\n– Learn how to structure digital sponsorship that works for sponsors AND members\n– Learn how to create the behavior in your sponsors that helps improve your digital content calendar
URL:https://usteducation.org/event/digital-sponsorship-package-key-tips-to-getting-sponsored/
LOCATION:zoom.us/j/92339273367
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/02/Dan-2.png
ORGANIZER;CN="Dan Stevens":MAILTO:dan.stevens@talewinddigital.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230419T110000
DTEND;TZID=America/New_York:20230419T120000
DTSTAMP:20231013T172120Z
CREATED:20221028T172233Z
LAST-MODIFIED:20231013T172120Z
UID:10000252-1681902000-1681905600@usteducation.org
SUMMARY:Expert Tips for Building an Online Community | Best Practices
DESCRIPTION:COURSE DESCRIPTION: \nDuring part 1 of our series\, we shared “Why” online community is your association’s future. In part 2\, we will explore the “How”. Most members view Associations as trusted partners with the ability to drive the greater community to new heights and open doors leading to business innovation and opportunities. With increasing technical proficiency and online meetings bridging the networking gap\, association members are hangry for more ways to grow professionally and discover new ways to collaborate with their member peers. Join the QiqoChat team and Mesa Group to hear how online communities can be truly buzzworthy without adding a lot to your already busy plate. \n  \nLEARNING OBJECTIVES: \n\n– How to create a year-round cadence of online events that go beyond the standard webinar.\n– How to build culture from the influencers within the community.\n– How to build the pipeline for sharing news and information.
URL:https://usteducation.org/event/expert-tips-for-building-an-online-community-best-practices/
LOCATION:https://zoom.us/j/91676215242
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2022/10/Sandra-Lucas-Barbara-.png
ORGANIZER;CN="Sandra Nam":MAILTO:sandra@qiqochat.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230420T130000
DTEND;TZID=America/New_York:20230420T140000
DTSTAMP:20231013T170830Z
CREATED:20230209T175113Z
LAST-MODIFIED:20231013T170830Z
UID:10000333-1681995600-1681999200@usteducation.org
SUMMARY:What Is The Importance of Leading With Trust in Organizations
DESCRIPTION:COURSE DESCRIPTION: \nTrust is the foundation of leadership – it can make or break relationships\, create or destroy innovation\, and be the reason you thrive or suffer. Together\, we will explore the need to examine and prioritize trust to build successful relationships and thrive as leaders. Through idea sharing and dialogue\, this webinar will focus on how to build trust and how to destroy it\, with examples of obvious and not-so-obvious pitfalls many leaders make. We will each leave the webinar with action steps to build trust – or stop destroying it – in the next week\, month\, and year.  \n  \nLEARNING OBJECTIVES: \nBe a more effective\, ethical\, and enduring leader for your team and organization\, by being able to… \n\n– Describe the importance of trust to effective leadership\, team dynamics\, and organizational success. \n– Identify common ways leaders build trust and how they destroy it. \n– Develop a personal action plan for building or restoring trust in leadership situations. 
URL:https://usteducation.org/event/what-is-the-importance-of-leading-with-trust-in-organizations/
LOCATION:https://zoom.us/j/91606383837
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/05/Ryan-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230425T110000
DTEND;TZID=America/New_York:20230425T120000
DTSTAMP:20231013T172322Z
CREATED:20230120T185804Z
LAST-MODIFIED:20231013T172322Z
UID:10000307-1682420400-1682424000@usteducation.org
SUMMARY:The Power of Future Thinking: Key Tips for Business Leaders
DESCRIPTION:COURSE DESCRIPTION: \nHow can you and your volunteer leaders best prepare for ongoing environmental ambiguity and unexpected developments? By constantly scanning for weak signals and adopting a future-oriented mindset. Hear from four experienced association executives who have benefited from embracing and integrating futures-thinking throughout their associations. This wide-ranging conversation will cover key points such as how to proactively lead your board and staff colleagues toward a futures mindset; the power and importance of creating a future-focused organizational culture\, overcoming resistance to change\, and much more! \n  \nLEARNING OBJECTIVES: \n\n– Learn how you and your volunteer leaders can best prepare for environmental ambiguity and unexpected developments.\n– Learn how to proactively lead your board toward a futures mindset.\n– Learn the power and importance of scenario planning.\n– Learn about contingency planning and risk mitigation; and much more! 
URL:https://usteducation.org/event/the-power-of-future-thinking-key-tips-for-business-leaders/
LOCATION:https://zoom.us/j/97364894696
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/01/W407-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230425T130000
DTEND;TZID=America/New_York:20230425T140000
DTSTAMP:20231013T170144Z
CREATED:20230210T205828Z
LAST-MODIFIED:20231013T170144Z
UID:10000357-1682427600-1682431200@usteducation.org
SUMMARY:Automated Data Management: Best Practices to Implement
DESCRIPTION:COURSE DESCRIPTION: \nAutomation and powerful data management tools aren’t just for big companies\, big IT shops\, or big budgets. Learn how associations and non-profits are taking advantage of powerful\, affordable\, and easy-to-use tools to eliminate manual work and create new opportunities for their organizations. \n  \nLEARNING OBJECTIVES: \n\n– Power Automate: This platform – included with Office 365 Enterprise subscriptions – brings workplace automation to the masses. It links together nearly 1\,000 common 3rd party applications to create a nearly endless range of value-driven opportunities.\n– iMIS Data Management Suite: Users have called this powerful tool a “game changer” that can take tasks which previously took hours (or even days) into minutes.\n\nJoin us to reimagine the possibilities for your organization.
URL:https://usteducation.org/event/automated-data-management-best-practices-to-implement/
LOCATION:https://zoom.us/j/98551668380
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/05/Doug-JT-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230426T110000
DTEND;TZID=America/New_York:20230426T120000
DTSTAMP:20231013T171337Z
CREATED:20230221T200326Z
LAST-MODIFIED:20231013T171337Z
UID:10000369-1682506800-1682510400@usteducation.org
SUMMARY:Non Profit Event Planning: Best Practices for Planning Events
DESCRIPTION:COURSE DESCRIPTION: \nThe biggest challenge small to medium sized associations and non-profits face when organizing events in-house is the limited time and resources available to them. The pressure mounts when considering the growing expectations of participants and the additional challenges of a hybrid workforce. \nA large number these associations and non-profits do not have the resources available to hire an in-house events specialist or outsource the organization to an external agency\, often relying on volunteers\, executive or medical assistants\, marketing\, fundraising or other staff to organize them. \nHow can we support these associations and non-profits to ensure their event isn’t left to chance? What are some fundamentals to build upon? \nJoin us in this webinar where we’ll share 12 easy-to-implement bullet-proof ways to elevate your events! \n  \nLEARNING OBJECTIVES: \nTo help unlock the potential of your events\, you will: \n\n– Learn about the three keystone questions that found the basis for all successful events\n– Take-away 12 concrete and cost-effective tips on how to elevate your events\n– Learn the best method to capture data and measure the results of your events to create long-term impact\n– Learn about more solutions available for associations and non-profits looking to create impactful large-scale events in-house\n\n\nCreating impactful events that will result in high reward for both your participants and your association / non-profit is within your grasp!
URL:https://usteducation.org/event/non-profit-event-planning-best-practices-for-planning-events/
LOCATION:https://zoom.us/j/99062345859
CATEGORIES:ASSOCIATIONS & NONPROFITS
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/05/Sharon-Ksenija-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230427T110000
DTEND;TZID=America/New_York:20230427T120000
DTSTAMP:20231013T170445Z
CREATED:20230201T194208Z
LAST-MODIFIED:20231013T170445Z
UID:10000330-1682593200-1682596800@usteducation.org
SUMMARY:Authentic Leader Characteristics | Showing Authenticity as a Leader
DESCRIPTION:COURSE DESCRIPTION: \nFor leaders seeking to make a lasting impact on their organizations and/or personal lives \, investing the time and effort into becoming authentic can be immensely valuable. HBR research revealed people believe authenticity leads to better relationships\, higher levels of trust\, greater productivity\, and more positive work environment…And who doesn’t want all that! \n  \nLEARNING OBJECTIVES: \n\nWhat is authenticity and why is it important?\nWhat are some traits of authentic leaders?\nSteps to be your authentic self and creating a culture that encourages others to be authentic.
URL:https://usteducation.org/event/authentic-leader-characteristics-showing-authenticity-as-a-leader/
LOCATION:https://zoom.us/j/92423412633
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/05/Julie-Sherry-LL-.png
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