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DTSTART;TZID=America/New_York:20260407T130000
DTEND;TZID=America/New_York:20260407T140000
DTSTAMP:20260414T114404
CREATED:20251212T163331Z
LAST-MODIFIED:20260408T114503Z
UID:10000841-1775566800-1775570400@usteducation.org
SUMMARY:Execution: You Can't Scale Chaos
DESCRIPTION:Course Description:  \nWithout critical processes that scale with the business\, growth fades\, effectiveness erodes\, and profits dwindle. \nAre all your processes running without drama and driving industry-leading profitability? \nExecution is about converting revenue efficiently into profit through processes\, priorities\, leveraging data and effective communication. \n  \nLearning Objectives: \nDevelop strategies to grow effectively and efficiently with discipline and intention. \nDesign processes that scale as the business grows. \nIdentify execution gaps that erode effectiveness and profit margins. \nApply communication techniques as a tool to enhance execution. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/strategy-crafting-the-right-strategy-based-on-purpose-and-core-values-free-cpe-credit-free-cae-credit-2/
LOCATION:zoom.us/j/93763454089
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Business Strategy,Growth/Sales,Growth/Sales
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/12/JaneMichele25-1.png
ORGANIZER;CN="Jane-Scott Cantus":MAILTO:jane-scott.cantus@ilexleaders.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260401T110000
DTEND;TZID=America/New_York:20260401T120000
DTSTAMP:20260414T114404
CREATED:20260209T024411Z
LAST-MODIFIED:20260402T095113Z
UID:10000870-1775041200-1775044800@usteducation.org
SUMMARY:AI Licensing: Free-For-All or Pay-To-Play?
DESCRIPTION:Course Description:  \nJoin us for a ‘point-counterpoint’ style session about free and paid AI licensing. We will share our views on the positives\, negatives\, considerations\, and impacts of the different options in AI licensing. We will be curious and debate our positions. Our format will create a stimulating environment for lively discussion\, intellectual exchange\, peer learning\, and friendly banter.\nSome questions we will consider: How applicable is the euphemism: “If the license is free\, you are the commodity”? Is a freemium license the most expeditious way to bring the most staff up to speed? How can organizations encourage ‘informed experimentation’ with AI tools? Is my organization’s data at risk? Does my AI tool use my data and prompts to train its model? \n  \nLearning Objectives: \nAnalyze and evaluate the variables in the decision to use free and/or fee AI licenses. \nIdentify recommended guardrails if/when giving staff permission to use free AI licenses. \nEvaluate inputs to measure ROI if/when giving staff paid AI licenses. \nDiscern key elements of Terms and Conditions in AI license models. \nFacilitate a discussion at your organization when considering free and paid AI licenses. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/ai-licensing-free-for-all-or-pay-to-play-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/93622931656
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Workplace
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/02/RonCarlosVictoriaa26.png
ORGANIZER;CN="Ron Moen%2C CAE":MAILTO:rmoen@delcor.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260331T130000
DTEND;TZID=America/New_York:20260331T140000
DTSTAMP:20260414T114404
CREATED:20251212T164143Z
LAST-MODIFIED:20260401T101233Z
UID:10000843-1774962000-1774965600@usteducation.org
SUMMARY:People: Working in Perfect Harmony & Being Accountable
DESCRIPTION:Course Description:  \nPeople decisions are designed to create a healthy culture of learning and accountability. \nAre all stakeholders productive and engaged\, and would you “rehire” all of them? \nPeople decisions when scaling up involve strategically managing your workforce to support business growth\, focusing on hiring/firing\, retention\, development\, and culture. It is about making sure you have the right people in the right roles doing the right things right\, fostering a high-performance culture\, and aligning workforce with your overall strategic goals. This is about your Core Values and the behaviors that bring them to life. Straight-forward but far from simple. You are dealing with humans\, after all. \n  \nLearning Objectives: \nBuild a culture rooted in Core Values and demonstrated behaviors. \nAssess whether the organization has the right people in the right roles. \nPlan for intentional talent scaling as the business grows. \nDesign people systems that drive high performance. \nAlign workforce and culture with strategic priorities. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/people-working-in-perfect-harmony-being-accountable-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/92760373685
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Hiring/Retention/HR
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/12/JaneMichele25-1.png
ORGANIZER;CN="Jane-Scott Cantus":MAILTO:jane-scott.cantus@ilexleaders.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260331T110000
DTEND;TZID=America/New_York:20260331T120000
DTSTAMP:20260414T114404
CREATED:20260116T143918Z
LAST-MODIFIED:20260401T100923Z
UID:10000855-1774954800-1774958400@usteducation.org
SUMMARY:Same Values\, New Design: Why Association Events Don’t Need to Look the Way They Always Have
DESCRIPTION:Course Description:  \nAssociations are built on enduring values: advancing knowledge\, serving members\, fostering community\, and creating meaningful impact. Those values haven’t changed\, but the way we design events around them can. \nIn this highly interactive online session\, participants will explore how association events can evolve beyond familiar formats without losing their purpose or credibility. Using a live\, audience-driven “design wheel” format\, the session will surface practical ideas for rethinking agendas\, engagement\, technology\, sponsorship\, and human connection\, all while staying true to an association’s mission. \nRather than presenting a list of trends\, this session invites participants to experience a different way of designing events in real time\, demonstrating how small\, intentional design choices can lead to more engaging\, inclusive\, and relevant meetings. \n  \nLearning Objectives: \nDistinguish between core association values and inherited event formats\, identifying where tradition supports the mission and where it may limit engagement. \nApply at least three alternative event design approaches that enhance participation\, connection\, and relevance without compromising professionalism or purpose. \nEvaluate common event design choices (agenda structure\, room setup\, technology use\, sponsorship integration) through a values-first lens. \nBuild confidence in experimenting with new formats\, using small\, low-risk design shifts rather than large-scale overhauls. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/same-values-new-design-why-association-events-dont-need-to-look-the-way-they-always-have-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/96663774432
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/01/KsenijaShawn26.png
ORGANIZER;CN="Ksenija Polla":MAILTO:kpolla@talley.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260317T130000
DTEND;TZID=America/New_York:20260317T140000
DTSTAMP:20260414T114404
CREATED:20260227T163806Z
LAST-MODIFIED:20260302T182317Z
UID:10000881-1773752400-1773756000@usteducation.org
SUMMARY:A Check-in on the Current Political Landscape’s Impact on Associations
DESCRIPTION:Course Description:  \nWe are now well into the current political landscape\, where executive orders and legislation continue to drastically affect the landscape that associations operate in. While some early concerns have been erased\, others have turned into real operational shifts. In this second\, off-the-record check-in\, Matrix Group CEO Joanna Pineda will facilitate a candid discussion with association executives across industries. Panelists will share what they are seeing as executive orders and legislation impact funding\, membership\, events\, and even the WHY of organizations. \nThey’ll discuss: \nThe ongoing impact of executive orders \nThe impact of funding legislation on their operations and the agencies they work with \nThe impact of recent policy shifts on membership and event registrations \nThe broader impact on specific industries and professions \nHow members are responding as policies take hold \nWhere associations are finding clarity\, and where they are still navigating gray areas \nWhen they are choosing to engage publicly\, and when are they opting for a quieter approach \nHow they are adjusting their advocacy to achieve wins for their sectors \nShort-term adjustments vs. long-term shifts \nCome join to hear directly from association leaders AND add your voice! We’ll kick this session off with remarks from the panel and then open up the discussion to the audience. This session will NOT be recorded and AI notetakers will not be admitted to allow for an open conversation. \n  \nLearning Objectives: \nAnalyze how association leaders are assessing the impact of the current policy environment \nIdentify strategies peers are using to respond as policy changes move from announcement to reality.   \nApply new perspectives and questions to bring back to your leadership team and Board
URL:https://usteducation.org/event/a-check-in-on-the-current-political-landscapes-impact-on-associations-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/97494492284
CATEGORIES:Advocacy,ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/02/JoannaDavidChrisMark26.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260311T130000
DTEND;TZID=America/New_York:20260311T140000
DTSTAMP:20260414T114404
CREATED:20260223T193000Z
LAST-MODIFIED:20260312T113944Z
UID:10000880-1773234000-1773237600@usteducation.org
SUMMARY:More Than “Meh”: How Web Governance Turns Website Management Into a Strategic Win
DESCRIPTION:Course Description:  \nRestaurants have Executive Chefs. Ships have Captains. Newspapers have Managing Editors.  \nSo\, who guides your web presence? Do you have a strategic leader setting the vision and keeping things on track? Or is web content done ad-hoc with a “just in time” mentality? \nJoin us as we explore how to transform your website into a strategic asset\, rather than a catch-all repository\, and how the shift from reactive management to a strategic web management delivers measurable value for members and stakeholders. \nWalk away with actionable tools\, including a RACI Matrix\, practical governance frameworks\, and standards and policies that achieve buy-in from your team so everyone is heading in the same direction. So you can implement a web governance framework empowers leadership\, aligns competing priorities\, advances your mission\, and increases member engagement. \n  \nLearning Objectives: \nDevelop a strategic plan to manage your association’s website\, ensuring it delivers member value and maximizes the organization’s investment. \nImplement web governance principles to establish a framework that supports your website’s long-term success and aligns with your association’s strategic goals. \nDesign and execute a sustainable approach to content creation and website operations that fosters team confidence\, reduces stress\, and keeps staff focused on delivering value. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/more-than-meh-how-web-governance-turns-website-management-into-a-strategic-win-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/99266671946
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication,Web Design
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/02/Ray26.png
ORGANIZER;CN="Ray van Hilst%2C CAE":MAILTO:ray@yokoco.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260310T110000
DTEND;TZID=America/New_York:20260310T120000
DTSTAMP:20260414T114404
CREATED:20260206T194648Z
LAST-MODIFIED:20260311T081359Z
UID:10000868-1773140400-1773144000@usteducation.org
SUMMARY:Strategy: A Year-Round Process 
DESCRIPTION:Course Description:  \nYes\, our organizations should have a framework they use to unify purpose and align resource investments to mission. Yes\, when strategy is just an exercise in creating an artifact that is refreshed every 3-5 years\, is an organization truly strategic? This session will touch on how the strategic framework is a nexus to year-round strategy and then review a half dozen approaches that associations use to ensure they are building the strategic capacity and fluency of staff and leadership every day.  \n  \nLearning Objectives: \nReview how a strategic framework can\, when properly structured\, serve as an organizational nexus and north star \nExamine approaches to incorporating strategic practices into regular organizational function \nEvaluate the volunteer and staff frameworks needed to elevate the strategy potential of an organization \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/strategy-a-year-round-process-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/94799623326
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/02/Lowell26.png
ORGANIZER;CN="Lowell Aplebaum%2C EdD%2C FASAE%2C CAE%2C CPF":MAILTO:lowell@vistacova.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260303T130000
DTEND;TZID=America/New_York:20260303T140000
DTSTAMP:20260414T114404
CREATED:20251212T162732Z
LAST-MODIFIED:20260304T115405Z
UID:10000840-1772542800-1772546400@usteducation.org
SUMMARY:Strategy: Crafting the Right Strategy Based on Purpose and Core Values
DESCRIPTION:Course Description:  \nStrategy is about strong topline revenue growth. \nCan you state your firm’s strategy simply – and is it driving sustainable growth in revenue and gross margin? \nStrategies are developed from the Core Purpose\, Core Values and Core Competencies and integrated into your Brand Promise and planned around three- and one-year objectives. All stakeholders (governance\, leadership\, employees\, customers\, suppliers and community at large) need to be aligned with where you intend to grow and how you plan to get there. \n  \nLearning Objectives: \nExplain how to anchor strategy in purpose and core values. \nDifferentiate between a growth story and true strategic growth. \nTranslate strategy into a clear\, memorable statement. \nAlign stakeholders around the organization’s strategic direction. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/strategy-crafting-the-right-strategy-based-on-purpose-and-core-values-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/98923052603
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Business Strategy,Growth/Sales,Growth/Sales
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/12/JaneMichele25-1.png
ORGANIZER;CN="Jane-Scott Cantus":MAILTO:jane-scott.cantus@ilexleaders.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260225T110000
DTEND;TZID=America/New_York:20260225T120000
DTSTAMP:20260414T114404
CREATED:20260206T193135Z
LAST-MODIFIED:20260226T120321Z
UID:10000867-1772017200-1772020800@usteducation.org
SUMMARY:Is the Data in the Room With Us? Channeling Association Data Into One Place
DESCRIPTION:Course Description:  \nAssociation teams collect valuable data across events\, membership\, marketing\, and finance\, yet that information often lives in separate systems and departments. When data is fragmented\, organizations struggle to demonstrate impact\, respond to leadership questions\, and make informed decisions. \nIn Is the Data in the Room with Us? Channeling Association Data into One Place\, participants will explore why data silos exist in associations and how bringing data together without replacing existing systems can improve clarity\, collaboration\, and insight. This practical\, non-technical session focuses on aligning people and processes first\, helping teams create a shared view of their data and turn disconnected information into actionable analytics. \n  \nLearning Objectives: \nIdentify where data silos commonly exist within associations and understand how they limit reporting\, decision-making\, and efficiency. \nApply a practical framework for channeling data into one shared view\, focusing on alignment and process rather than replacing systems. \nImplement strategies to reduce manual work and duplicate effort by improving how data is collected\, shared\, and used across departments. \nApply connected data to answer leadership questions with confidence\, supporting clearer insights around events\, engagement\, and organizational impact. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/is-the-data-in-the-room-with-us-channeling-association-data-into-one-place-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/94036804588
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication,Data Management
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/02/Gil26.png
ORGANIZER;CN="Gil Gonzalez":MAILTO:gil@evareg.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260224T130000
DTEND;TZID=America/New_York:20260224T140000
DTSTAMP:20260414T114404
CREATED:20260116T142516Z
LAST-MODIFIED:20260225T111125Z
UID:10000854-1771938000-1771941600@usteducation.org
SUMMARY:Survey Says! Vendor Relationships Healthy and Positive
DESCRIPTION:Course Description:  \nBut why? Join this session as we dive into the results of the 2024 and 2025 Vendor Engagement Survey. We’ll explore the sentiments and predictions of association executives and event planners—what’s driving strong vendor partnerships\, how organizations are maintaining engagement and generating new sales\, and what offerings are making the biggest impact. \nWe’ll take an honest look at where sales are declining. While it’s important to celebrate what’s working\, it’s just as valuable to commiserate and learn from what isn’t. This survey is designed to do exactly that—providing clear guideposts on what’s working across the industry and where there’s room to improve. \n  \nLearning Objectives: \nAnalyze what’s working in vendor partnerships today \nEvaluate which strategies\, offerings\, and engagement tactics associations and event planners are using to drive strong relationships and new sales. \nIdentify emerging trends and areas of decline \nApply insights to current sentiments\, predictions\, and where vendor sales and engagement are decreasing—so you can adapt before small issues become bigger challenges. \nApply industry insights to improve your own partnerships \nWalk away with practical guideposts from the 2024 and 2025 survey data to strengthen engagement\, optimize offerings\, and make more informed partnership decisions. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/survey-says-vendor-relationships-healthy-and-positive-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/95021865404
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Non-Dues Revenue
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/01/Teri26.png
ORGANIZER;CN="Teri Carden":MAILTO:teri@insightguide.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260212T130000
DTEND;TZID=America/New_York:20260212T140000
DTSTAMP:20260414T114404
CREATED:20251212T172222Z
LAST-MODIFIED:20260212T212147Z
UID:10000845-1770901200-1770904800@usteducation.org
SUMMARY:Navigating the Multi-Generational Workforce
DESCRIPTION:Course Description:  \nThis session explores how today’s multigenerational workforce—shaped by rapid innovation\, expanding information\, and shifting expectations—creates both challenges and opportunities. Participants will learn practical strategies to leverage the strengths of each generation through bi-directional mentorship\, improved knowledge transfer\, and simple cultural and operational shifts. The webinar provides actionable tools to enhance collaboration\, reduce friction\, and unlock unrealized value within any team. \n  \nLearning Objectives: \nExplain the dynamics of today’s multigenerational workforce \nAnalyze how rapid innovation and information growth shape generational differences \nIdentify productivity opportunities through knowledge and skill exchange \nEvaluate how mentorship—traditional and reverse—drives organizational value \nApply cultural and operational strategies to strengthen generational collaboration \nAdopt a broader\, more modern view of employee compensation and value \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/navigating-the-multi-generational-workforce-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/93512301840
CATEGORIES:ASSOCIATIONS & NONPROFITS,Workplace
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/12/RayXavier25.png
ORGANIZER;CN="Ray Hefner":MAILTO:rayhefner14@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260211T130000
DTEND;TZID=America/New_York:20260211T140000
DTSTAMP:20260414T114404
CREATED:20251212T173834Z
LAST-MODIFIED:20260212T070208Z
UID:10000846-1770814800-1770818400@usteducation.org
SUMMARY:From Training to Certification: Designing Seamless Pathways for Lifelong Learning
DESCRIPTION:Course Description:  \nIn a crowded marketplace where professional development options are expanding rapidly\, how do you ensure your training and certification programs stand out—and stay relevant? \n\nJoin us for an interactive one-hour session designed for learning and development leaders\, credentialing professionals\, and instructional designers. This webinar will dive deep into the latest trends\, technologies\, and shifting workforce expectations that are reshaping the lifelong learning landscape. \n\nThe panel will share insights from the front lines\, bust persistent myths\, and offer actionable strategies for designing training-to-certification pathways that not only attract new learners across generations—but also drive lasting industry impact and financial sustainability. \n\nWhether you’re refining an existing program or building a new credential from the ground up\, this session will equip you with the perspective and tools needed to make smart\, strategic moves in today’s evolving market. \n  \nLearning Objectives: \nIdentify key trends and technologies reshaping the professional development and certification landscape. \nDebunk common myths about training and certification that may be limiting program growth or innovation. \nDifferentiate generational preferences and values to more effectively design\, market\, and deliver programs. \nEvaluate strategic approaches to attract new audiences while ensuring the financial sustainability and relevance of offerings. \nAlign program design with workforce expectations to enhance value\, impact\, and long-term learner engagement. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/from-training-to-certification-designing-seamless-pathways-for-lifelong-learning-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/96600135320
CATEGORIES:ASSOCIATIONS & NONPROFITS,Growth/Sales
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/12/TracyAdrienneAlina25-1.png
ORGANIZER;CN="Tracy King%2C CAE":MAILTO:tracy@inspired-ed.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260205T110000
DTEND;TZID=America/New_York:20260205T120000
DTSTAMP:20260414T114404
CREATED:20251121T182531Z
LAST-MODIFIED:20260206T184027Z
UID:10000838-1770289200-1770292800@usteducation.org
SUMMARY:Be AI-Gile: Reimagining Association Education for the Future of Work
DESCRIPTION:Course Description:  \nAssociation education has never carried more weight—or more complexity. Workforce Pell\, short-form credentials\, rapid tech shifts\, and new higher-ed partnerships are reshaping what members expect from learning\, while AI and automation are moving us from “one-and-done” courses toward continuous\, real-time capability building. In this session\, we’ll use the Be AI-gile framework—Observe the Chaos\, Start Light / Move Fast\, Act with Intention\, Reflect & Reframe—to re-think what association education can (and should) be in the next decade\, focusing less on a long list of AI applications and more on strategy and structure: how to use emerging tools and partnerships to create learning that sticks\, supports the future of work\, and positions your association as a true talent-development engine. \n  \nLearning Objectives: \nIdentify at least three major trends (technology\, policy\, workforce\, and/or higher education) that are reshaping association education and credentialing. \nApply the four-step Be AI-gile framework to analyze an existing education offering and reframe it as a more agile\, real-time learning experience. \nDifferentiate between “event-based” education and “capability-building” ecosystems\, and outline how their association can shift toward the latter. \nEvaluate potential strategies to leverage Workforce Pell\, higher-ed partnerships\, and employer collaborations to extend the reach and impact of their learning portfolio. \n  \nTo Watch this Webinar on the Media Library CLICK HERE! \n \n 
URL:https://usteducation.org/event/be-ai-gile-reimagining-association-education-for-the-future-of-work-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/91696573985
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication,Growth/Sales
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/11/Josh25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260203T130000
DTEND;TZID=America/New_York:20260203T140000
DTSTAMP:20260414T114404
CREATED:20251015T162947Z
LAST-MODIFIED:20260203T205752Z
UID:10000805-1770123600-1770127200@usteducation.org
SUMMARY:Turning Chaos Into Opportunity: Staffing Strategies for Associations in a Shifting Labor Market
DESCRIPTION:Course Description:  \nThe labor market is changing rapidly—layoffs\, government shutdowns\, and AI-driven hiring are creating both challenges and opportunities for associations. In this webinar\, you’ll learn how to turn staffing chaos into a strategic advantage. Discover how to streamline resume review\, leverage technology effectively\, and bring in flexible talent exactly when and where you need it. Walk away with practical strategies to keep your organization nimble\, make smarter hiring decisions\, and thrive in today’s evolving workforce. \n  \nLearning Objectives: \nApply strategies to efficiently manage large volumes of resumes and leverage technology without losing the human touch. \nEvaluate when and how to use part-time\, project-based\, or contract talent to fill critical roles. \nDevelop actionable approaches to navigate workforce volatility and make strategic staffing decisions that support organizational growth. \n  \nTo Watch this Webinar on the Media Library CLICK HERE! \n \n  \n 
URL:https://usteducation.org/event/turning-chaos-into-opportunity-staffing-strategies-for-associations-in-a-shifting-labor-market-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/94851267726
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Hiring/Retention/HR,Hiring/Retention/HR
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/Stephanie26.png
ORGANIZER;CN="Stephanie Ranno":MAILTO:stephanie@flexprofessionalsllc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260128T130000
DTEND;TZID=America/New_York:20260128T140000
DTSTAMP:20260414T114404
CREATED:20260116T140418Z
LAST-MODIFIED:20260128T211113Z
UID:10000852-1769605200-1769608800@usteducation.org
SUMMARY:Redefining Member Value Through Personalized Experiences
DESCRIPTION:Course Description:  \nIn an era where members compare their association experience to Netflix and Amazon\, generic experiences are no longer enough. This session explores how AI-powered personalization is redefining what members consider valuable in their membership—and how your association can deliver it without straining limited resources. You’ll learn why personalization has become the new baseline for member expectations\, see real-world examples of associations achieving success through AI-driven initiatives\, and discover a practical roadmap for implementing personalized experiences that drive measurable improvements in engagement\, retention\, and non-dues revenue. Whether you’re struggling with declining open rates\, facing pressure to demonstrate member value\, or simply looking to work smarter rather than harder\, this session provides actionable strategies and tools you can implement immediately to transform how your members experience. \n  \nLearning Objectives: \nAnalyze evolving member expectations and explain how personalization influences engagement\, retention\, and competitive positioning for associations in 2026. \nEvaluate how AI-powered personalization enables scalable\, individual-level member experiences without increasing staff workload or operational complexity. \nDesign a phased implementation roadmap for personalized communications\, including content strategy\, data readiness\, deployment\, and optimization. \nMeasure the business impact of personalization initiatives by applying engagement\, retention\, efficiency\, and revenue metrics to demonstrate ROI. \nInterpret personalization analytics to uncover member preferences and behaviors that inform broader organizational strategy beyond communications. \n  \nTo Watch this Webinar on the Media Library CLICK HERE! \n \n 
URL:https://usteducation.org/event/redefining-member-value-through-personalized-experiences-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/92564619585
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/11/Molly25-1.png
ORGANIZER;CN="Molly Quast":MAILTO:molly.phayer@rasa.io
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260127T110000
DTEND;TZID=America/New_York:20260127T120000
DTSTAMP:20260414T114404
CREATED:20251008T160546Z
LAST-MODIFIED:20260127T204040Z
UID:10000797-1769511600-1769515200@usteducation.org
SUMMARY:Changing Perceptions About Audit Committees – How to Better Position to be Value-Added
DESCRIPTION:Course Description:  \nMost nonprofit audit committees center their attention on the back end of the annual financial statement audit process when they receive draft auditor reports. While this is an important function\, audit committees can be more impactful if they shift more of their focus to the front-end of the annual audit process and expand their internal control and business practices oversight roles. \nIn this presentation we will start with a discussion of the core purpose\, structure\, and operating cycle for an audit committee. We will then pivot to an exploration of what has shaped general perceptions related to audit committees and the underlying causes leading to wide-ranging misconceptions related to audit committees. We will finish with actions and tactics to make audit committees more value-added by expanding their scope of duties and filling additional fiduciary roles. \n  \nLearning Objectives: \nLearn about the core purpose\, structure\, and operating cycle for nonprofit organization audit committees.  \nExplore and discuss key factors leading to misconceptions related to audit committees and how to change peoples’ perceptions related to audit committees.  \nDiscover how to make audit committees more value-added through actions and tactics to expand their scope of duties and filling additional fiduciary roles. \nLearn about auditor continuance protocols and how to use audit planning calendars. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/changing-perceptions-about-audit-committees-how-to-better-position-to-be-value-added-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/99939759888
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/08/MichaelPaul25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260121T110000
DTEND;TZID=America/New_York:20260121T120000
DTSTAMP:20260414T114404
CREATED:20251024T175740Z
LAST-MODIFIED:20260121T212649Z
UID:10000817-1768993200-1768996800@usteducation.org
SUMMARY:Creating a Coaching Culture: The Strategic Advantage for Association Growth
DESCRIPTION:Course Description:  \n\nThis session explores the transformative power of personal coaching for association leaders and members. Gain a clear understanding of coaching\, as defined by the International Coaching Federation\, and its goal-oriented\, client-centered approach to development. Learn how coaching enhances key organizational outcomes\, including improved performance\, higher retention rates\, increased productivity\, and better communication. Discover how personalized coaching unlocks individual potential\, strengthens employee engagement\, and fosters a more collaborative work environment. By the end of the session\, you will understand how integrating coaching can drive lasting improvements in both individual and organizational success.\n \nLearning Objectives\nApply coaching strategies within teams to unlock individual potential\, enhance performance\, and support professional growth through goal setting\, feedback\, and personalized development plans. \nImplement coaching techniques to cultivate a supportive and engaging workplace culture that improves employee satisfaction\, motivation\, and retention. \nDemonstrate effective communication and conflict resolution using coaching principles such as active listening\, powerful questioning\, and constructive feedback to strengthen collaboration and team productivity. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/creating-a-coaching-culture-the-strategic-advantage-for-association-growth-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/94928532398
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Culture & Communication,Culture/Communication,Hiring/Retention/HR,Hiring/Retention/HR,Workplace,Workplace
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/Lori25-1.png
ORGANIZER;CN="Lori Bruhns":MAILTO:lori@loribruhns.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260113T110000
DTEND;TZID=America/New_York:20260113T120000
DTSTAMP:20260414T114404
CREATED:20251016T152009Z
LAST-MODIFIED:20260113T220602Z
UID:10000810-1768302000-1768305600@usteducation.org
SUMMARY:Leadership Continuity in Associations: Preparing for the Next Generation of Leaders
DESCRIPTION:Course Description:  \nLeadership transitions are inevitable — yet too often\, associations are caught off guard when executives\, board members\, or key staff step down. Without a plan\, transitions can disrupt momentum\, strain staff\, and erode member trust. This session explores practical strategies for leadership continuity that go beyond naming a successor. Participants will learn how to map vulnerabilities\, transfer institutional knowledge\, and develop team-based approaches that sustain long-term success. Drawing on best practices in governance and succession planning\, this webinar equips association leaders with the tools to ensure continuity\, stability\, and resilience through leadership change. \n  \nLearning Objectives: \nIdentify risks and vulnerabilities in leadership continuity. \nDifferentiate between succession planning and leadership continuity. \nExplore strategies to transfer institutional knowledge effectively. \nDevelop practical approaches for building next-generation leadership capacity. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/leadership-continuity-in-associations-preparing-for-the-next-generation-of-leaders-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/94871471266
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Hiring/Retention/HR,Hiring/Retention/HR,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/Alison25.png
ORGANIZER;CN="Alison Teitelbaum":MAILTO:alison@ast-strategies.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260108T110000
DTEND;TZID=America/New_York:20260108T120000
DTSTAMP:20260414T114404
CREATED:20251016T152942Z
LAST-MODIFIED:20260109T134539Z
UID:10000811-1767870000-1767873600@usteducation.org
SUMMARY:Copilot vs. ChatGPT: The AI Rumble You Didn’t Know You Needed
DESCRIPTION:Course Description:  \nStep into the digital ring as we pit Microsoft Copilot against ChatGPT in the ultimate AI showdown. Who writes better emails? Who crushes code reviews? Who answers your questions without sending you down a rabbit hole of confusion? \nIn this fast-paced\, hilarious and slightly competitive session\, we’ll explore: \nWhat makes Copilot and ChatGPT actually different \nWhere each tool shines and where they miss the mark \nReal-world use cases that will change how you work \nLive demos\, laughs\, and maybe even a few mic drops \nWhether you’re in IT\, marketing\, operations\, or just AI curious\, you’ll walk away with practical tips for using both tools like a pro. \nLet’s get ready to rumble. \n  \nLearning Objectives: \nDifferentiate between Microsoft Copilot and ChatGPT in terms of functionality\, integration\, and user experience. \nEvaluate practical use cases to determine which AI tool best supports specific workflows in areas such as communication\, analysis\, and productivity. \nApply strategies and prompts to effectively leverage both Copilot and ChatGPT for improved efficiency and creativity in daily work. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/copilot-vs-chatgpt-the-ai-rumble-you-didnt-know-you-needed-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/99057006390
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,B2B/B2G,B2B/B2G IT,Business Strategy,Business Strategy,Business Strategy,Co-Pilot,Culture & Communication,Culture/Communication,Data Management,Data Management,MICROSOFT DYNAMICS,Workplace
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/Jon25-2.png
ORGANIZER;CN="Jon Rivers":MAILTO:jon@marketeery.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260107T110000
DTEND;TZID=America/New_York:20260107T120000
DTSTAMP:20260414T114404
CREATED:20251031T115406Z
LAST-MODIFIED:20260108T121603Z
UID:10000823-1767783600-1767787200@usteducation.org
SUMMARY:Conquer the Close: Tactics to Overcome the Word ‘No’
DESCRIPTION:Course Description:  \nIn today’s competitive environment\, hearing “no” is inevitable — but how you respond defines your success. In Conquer the Close: Tactics to Overcome the Word “No\,” Justin Goldstein\, CAE\, shares a proven\, relationship-driven approach to turning rejection into opportunity. This session breaks down the psychology behind objections\, reveals how to reframe resistance into trust\, and teaches actionable strategies to move prospects from hesitation. \n  \nLearning Objectives: \nLeverage Storytelling and Empathy to Close Confidently: Use authentic connection and narrative framing to overcome objections without pressure or pushiness. \nReframe “No” as the Beginning\, Not the End: Learn how top performers transform rejection into the first step toward trust\, understanding\, and long-term partnership. \nTurn hesitation into trust\, objections into opportunities\, and prospects into partners. \n  \nTo Watch this Webinar on the Media Library CLICK HERE! \n \n 
URL:https://usteducation.org/event/conquer-the-close-tactics-to-overcome-the-word-no-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/98620263881
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Growth/Sales,Growth/Sales
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/JustinDianne25-1.png
ORGANIZER;CN="Justin Goldstein%2C CAE":MAILTO:Justin.Goldstein18@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251211T130000
DTEND;TZID=America/New_York:20251211T140000
DTSTAMP:20260414T114404
CREATED:20251024T165745Z
LAST-MODIFIED:20251212T134019Z
UID:10000815-1765458000-1765461600@usteducation.org
SUMMARY:What Members Really Want: Insights for 2026 and Beyond
DESCRIPTION:Course Description:  \nTurn member insights into data-backed strategy. This webinar will share brand-new findings from the Association Member Experience Report\, which surveyed hundreds of association members across industries to learn what matters to them. You’ll learn what benefits members value most\, how they want to connect and learn\, what makes them feel seen and supported\, and how they perceive their association’s value and use of AI. \nWe’ll explore what today’s members expect from their association experience—and what strategies can help organizations communicate their value proposition\, attract new members\, and deliver more personalized\, engaging\, and lasting value. \n  \nLearning Objectives: \nAnalyze new data on member preferences for 2026 to determine which benefits\, channels\, and engagement opportunities most influence satisfaction and retention. \nEvaluate how personalization and feedback mechanisms can strengthen member relationships through data-driven and automated strategies. \nFormulate adaptive approaches to address emerging member priorities—such as AI integration\, DEI\, and career development—within your association’s engagement strategy. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/what-members-really-want-insights-for-2026-and-beyond-free-cpe-credit-free-cae-credit-2/
LOCATION:zoom.us/j/91991818472
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Growth/Sales,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/Kelly25.png
ORGANIZER;CN="Kelly Whelan":MAILTO:kwhelan@higherlogic.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251120T110000
DTEND;TZID=America/New_York:20251120T120000
DTSTAMP:20260414T114404
CREATED:20251031T174801Z
LAST-MODIFIED:20251121T160703Z
UID:10000824-1763636400-1763640000@usteducation.org
SUMMARY:Neurodiverse-Strong Leaders: Empowering Great Minds in Leaders\, Volunteers\, and Staff
DESCRIPTION:Course Description:  \nNeurodiverse leaders bring unique strengths and perspectives to the CEO role\, driving innovation\, adaptability\, and empathy within organizations. Explore how association professionals can excel as neurodiverse executives while fostering an inclusive environment for neurodiverse staff and volunteer leaders. Gain practical strategies to leverage cognitive differences as strengths\, improve communication\, and create support systems that enhance collaboration and well-being. Through real-world examples and actionable takeaways\, learn to navigate challenges\, cultivate psychological safety\, and promote a culture of belonging. CEOs and association leaders will leave empowered to recognize and celebrate neurodiversity as vital to organizational success. Join us for an insightful\, forward-thinking discussion that redefines leadership excellence in a neurodiverse world. \n  \nLearning Objectives: \nHow to leverage neurodiverse traits to excel as a CEO and lead with authenticity and impact. \nStrategies to support neurodiverse staff and volunteer leaders for an inclusive\, high-performing organization. \nTechniques to foster communication\, psychological safety\, and collaboration across neurodiverse teams. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/neurodiverse-strong-leaders-empowering-great-minds-in-leaders-volunteers-and-staff-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/95334629270
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Culture & Communication,Culture/Communication,Hiring/Retention/HR,Hiring/Retention/HR
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/SharonLaurieSaraCynthia25.png
ORGANIZER;CN="Sharon Kneebone":MAILTO:skneebone@painmed.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251111T110000
DTEND;TZID=America/New_York:20251111T120000
DTSTAMP:20260414T114404
CREATED:20251030T174902Z
LAST-MODIFIED:20251112T134051Z
UID:10000819-1762858800-1762862400@usteducation.org
SUMMARY:AI Isn’t Built for AMS Selection Decisions. Here’s Why (and What Works Instead)
DESCRIPTION:Course Description:  \nThere are some things AI can do\, and other things…not so much.  AI can draft RFPs\, summarize demos\, and analyze notes\, but it can’t understand your members\, your workflows\, or your culture well enough to pick a new AMS for you. In this session\, we’ll separate where AI helps from where human judgment is non-negotiable. \nYou’ll learn a modern\, practical approach to AMS selection that leads with strategy (not feature lists)\, compares vendors apples-to-apples\, and earns real buy-in across teams and leadership. We’ll also show how to blend research and expertise so you make a confident decision that works for staff\, members\, and the next 3–5 years. \n  \nLearning Objectives: \nDesign AMS selection criteria aligned to organizational strategy\, member outcomes\, and critical staff workflows\, not just feature checklists. \nApply a “fit over popularity” evaluation framework to separate real requirements from market hype and shiny objects. \nIdentify the right stakeholders (executive sponsor\, project lead\, cross-functional SMEs\, key volunteers) and define clear roles and decision rights. \nDevelop a post-selection plan that favors configuration over heavy customization and addresses adoption\, training\, and roadmap milestones beyond go-live. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/ai-isnt-built-for-ams-selection-decisions-heres-why-and-what-works-instead-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/99491142216
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication,Cybersecurity,Data Management
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/10/VanessaDavid25-1.png
ORGANIZER;CN="Vanessa Dennison":MAILTO:vanessa@beacontechresearch.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251110T100000
DTEND;TZID=America/New_York:20251110T161500
DTSTAMP:20260414T114404
CREATED:20250813T151207Z
LAST-MODIFIED:20251030T145822Z
UID:10000770-1762768800-1762791300@usteducation.org
SUMMARY:In Person Registration for Fall Symposium 2025
DESCRIPTION:Navigating the Future \nDate: Monday\, November 10\, 2025 \nTime: 10:00 – 4:15 PM \n**In-person exclusive content 4:15 PM-5:15 PM (ET) \nLocation: In-person will be held at: \nHigher Logic: 4501 Fairfax Dr Suite 301\, Arlington\, VA 22203 \nThis Symposium is a unique opportunity to engage with thought leaders and subject-matter experts who will guide us through the intricate and fascinating world of personal and professional development. Whether you are a seasoned professional\, an emerging leader\, or simply someone eager to enhance your understanding of these vital topics\, this event is designed for you.   \nAgenda: Each session is 1 CPE/CAE Credit \n\nSession 1: (10:00-11:00 PM ET) Bridging the Gap: How Associations Can Win the Next Generation \nCourse Description:  \nAs the workforce evolves to include five generations\, associations face a pivotal opportunity—and challenge—in engaging the next wave of professionals. This session\, grounded in Multiview’s latest research\, “Voice of the Member\,” explores how associations can close the awareness-value gap\, embrace digital fluency\, and revive in-person connection to attract and retain Gen Z and Millennial members. \nThrough real data and actionable strategies\, we’ll unpack what young professionals truly want from associations: tangible career outcomes\, authentic digital engagement\, and meaningful community. Attendees will leave with a modern framework for member engagement and a clear roadmap to future-proof their value proposition. \nLearning Objectives: \n\nIdentify the top barriers preventing young professionals from joining associations—and how to overcome them.\nApply digital-first strategies that resonate with Gen Z and Millennial audiences across platforms like LinkedIn and Instagram.\nDesign in-person experiences that foster connection\, mentorship\, and long-term engagement.\nUse Multiview’s 6M Framework to align mission\, media\, and messaging with evolving member expectations.\n\nSpeaker: Trevor Whyte\, Vice President\, Strategic Partnerships\, Multiview \nCAE: Member and Stakeholder Engagement and Management \nNASBA: Communications & Marketing \n\nSession 2: (11:15-12:15 PM ET) Security by Design: Protecting Your Payments and Reputation \nCourse Description: \nIn today’s digital-first environment\, associations and non-profits are entrusted with sensitive member and donor payment information. A single breach (e.g.\, carding attack) can jeopardize both mission impact and organizational reputation.  A single breach can also lead to the immediate shutdown of your ability to accept payments. This session will guide leaders and finance teams through the essential strategies for securing payment processes from start to finish. From PCI compliance and tokenization to secure vaulting and gateway redundancy\, participants will learn how to create a payment ecosystem that is resilient\, trustworthy\, and built to handle evolving cyber threats. Using real-world scenarios from associations and nonprofits\, we will uncover how proactive security not only protects your data but also strengthens member and donor confidence. \nLearning Objectives: \n\nIdentify the key payment security requirements for associations and nonprofits\, including PCI DSS standards and emerging best practices.\nEvaluate common vulnerabilities in payment workflows and determine appropriate mitigation strategies\nApply tokenization\, encryption\, and secure vaulting techniques to safeguard member and donor data.\nImplement redundancy and contingency plans to ensure business continuity in the event of system downtime or a security incident.\nAssess the role of payment security in preserving organizational trust and donor/member retention.\n\nSpeaker: Wade Tetsuka\, CPA\, President\, U.S. Transactions Corporation \nCAE: Operations \nNASBA: Information Technology \n\n12:15-12:45 PM CATERED LUNCH BREAK \n\nSession 3: (12:45-1:45 PM ET) Putting AI to Work for Your Members: Practical Applications You Can Start Using Today \nCourse Description:  \nArtificial intelligence doesn’t have to be abstract or overwhelming. It can be a practical\, human-centered tool to help associations serve members more effectively. In this session\, we’ll explore three realistic ways associations are already using AI to streamline operations and improve the member experience. \nGuided onboarding: Help prospective members move smoothly from discovering your organization to joining and engaging with benefits. AI can tailor content\, highlight relevant programs\, and reduce friction in the process. \nPredictive renewals: Use AI to identify which members are likely to lapse\, so your team can intervene early with the right message and timing. \nSmarter self-service: Let members make updates to event registrations\, rosters\, and more with AI-powered tools. When they need extra help\, the system can escalate to staff through support tickets or cases. \nThis session is designed for a non-technical audience. We’ll walk through each example with real-world context\, simple visuals\, and a focus on what is possible today. \nLearning Objectives: \n\nDescribe how AI can support guided onboarding by personalizing content and streamlining the new member journey.\nExplain how predictive analytics can identify at-risk members and enable timely\, targeted renewal efforts.\nEvaluate AI-driven self-service tools that improve member experience while optimizing staff workload.\n\nSpeaker: Arden Winner\,  Senior Salesforce Consultant\, Fíonta \nCAE: Member and Stakeholder Engagement and Management \nNASBA: Information Technology \n\nSession 4: (2:00-3:00 PM ET) Overcoming Technology Trauma: Learning from Successes and Failures in Technology Projects \nCourse Description: \nIn today’s fast-paced digital landscape\, technology projects are essential to the growth and success of any organization. Yet\, despite careful planning and execution\, many projects face setbacks or fail to meet expectations. Join other technology leaders to discuss the importance of addressing the outcomes of technology projects—both the successes and the challenges—and explore how failures with technology projects\, when handled correctly\, can lead to valuable lessons that strengthen teams and enhance future project success. \nLearning Objectives: \n\nAnalyze the psychological and financial impacts of failed technology projects on teams and organizations.\nDiscuss the value of openly sharing project outcomes—including failures—with peers to foster collective learning.\nIdentify key lessons from both successful and unsuccessful technology projects to strengthen future performance.\nDevelop strategies to rebuild team resilience and confidence following project setbacks.\nApply retrospective tools such as post-mortems to improve outcomes in future technology initiatives.\nEvaluate the role of organizational leaders in mitigating burnout\, managing stress\, and motivating teams during and after challenging tech projects.\n\nSpeaker: Olivia Wilkins Business Analyst/ Project Manager\, PerByte & Josh Carlson Founder & Chief Innovator\, PerByte \nCAE: Operations \nNASBA: Information Technology \n\n \nCAE: Operations \nNASBA: Specialized Knowledge
URL:https://usteducation.org/event/in-person-registration-for-fall-symposium-2025/
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Finance,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/08/DC.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251110T100000
DTEND;TZID=America/New_York:20251110T150000
DTSTAMP:20260414T114404
CREATED:20250818T163018Z
LAST-MODIFIED:20251103T172906Z
UID:10000773-1762768800-1762786800@usteducation.org
SUMMARY:Virtual Registration for Fall Symposium 2025
DESCRIPTION:Navigating the Future \nDate: Monday\, November 10\, 2025 \nTime: 10:00 – 4:15 PM \n**In-person exclusive content 4:15 PM-5:15 PM (ET) \nLocation: In-person will be held at: \nHigher Logic: 4501 Fairfax Dr Suite 301\, Arlington\, VA 22203 \nThis Symposium is a unique opportunity to engage with thought leaders and subject-matter experts who will guide us through the intricate and fascinating world of personal and professional development. Whether you are a seasoned professional\, an emerging leader\, or simply someone eager to enhance your understanding of these vital topics\, this event is designed for you.   \nAgenda: Each session is 1 CPE/CAE Credit \n\nSession 1: (10:00-11:00 PM ET) Bridging the Gap: How Associations Can Win the Next Generation \nCourse Description:  \nAs the workforce evolves to include five generations\, associations face a pivotal opportunity—and challenge—in engaging the next wave of professionals. This session\, grounded in Multiview’s latest research\, “Voice of the Member\,” explores how associations can close the awareness-value gap\, embrace digital fluency\, and revive in-person connection to attract and retain Gen Z and Millennial members. \nThrough real data and actionable strategies\, we’ll unpack what young professionals truly want from associations: tangible career outcomes\, authentic digital engagement\, and meaningful community. Attendees will leave with a modern framework for member engagement and a clear roadmap to future-proof their value proposition. \nLearning Objectives: \n\nIdentify the top barriers preventing young professionals from joining associations—and how to overcome them.\nApply digital-first strategies that resonate with Gen Z and Millennial audiences across platforms like LinkedIn and Instagram.\nDesign in-person experiences that foster connection\, mentorship\, and long-term engagement.\nUse Multiview’s 6M Framework to align mission\, media\, and messaging with evolving member expectations.\n\nSpeaker: Trevor Whyte\, Vice President\, Strategic Partnerships\, Multiview \nCAE: Member and Stakeholder Engagement and Management \nNASBA: Communications & Marketing \n\nSession 2: (11:15-12:15 PM ET) Security by Design: Protecting Your Payments and Reputation \nCourse Description: \nIn today’s digital-first environment\, associations and non-profits are entrusted with sensitive member and donor payment information. A single breach (e.g.\, carding attack) can jeopardize both mission impact and organizational reputation.  A single breach can also lead to the immediate shutdown of your ability to accept payments. This session will guide leaders and finance teams through the essential strategies for securing payment processes from start to finish. From PCI compliance and tokenization to secure vaulting and gateway redundancy\, participants will learn how to create a payment ecosystem that is resilient\, trustworthy\, and built to handle evolving cyber threats. Using real-world scenarios from associations and nonprofits\, we will uncover how proactive security not only protects your data but also strengthens member and donor confidence. \nLearning Objectives: \n\nIdentify the key payment security requirements for associations and nonprofits\, including PCI DSS standards and emerging best practices.\nEvaluate common vulnerabilities in payment workflows and determine appropriate mitigation strategies\nApply tokenization\, encryption\, and secure vaulting techniques to safeguard member and donor data.\nImplement redundancy and contingency plans to ensure business continuity in the event of system downtime or a security incident.\nAssess the role of payment security in preserving organizational trust and donor/member retention.\n\nSpeaker: Wade Tetsuka\, CPA\, President\, U.S. Transactions Corporation \nCAE: Operations \nNASBA: Information Technology \n\n12:15-12:45 PM CATERED LUNCH BREAK \n\nSession 3: (12:45-1:45 PM ET) Putting AI to Work for Your Members: Practical Applications You Can Start Using Today \nCourse Description:  \nArtificial intelligence doesn’t have to be abstract or overwhelming. It can be a practical\, human-centered tool to help associations serve members more effectively. In this session\, we’ll explore three realistic ways associations are already using AI to streamline operations and improve the member experience. \nGuided onboarding: Help prospective members move smoothly from discovering your organization to joining and engaging with benefits. AI can tailor content\, highlight relevant programs\, and reduce friction in the process. \nPredictive renewals: Use AI to identify which members are likely to lapse\, so your team can intervene early with the right message and timing. \nSmarter self-service: Let members make updates to event registrations\, rosters\, and more with AI-powered tools. When they need extra help\, the system can escalate to staff through support tickets or cases. \nThis session is designed for a non-technical audience. We’ll walk through each example with real-world context\, simple visuals\, and a focus on what is possible today. \nLearning Objectives: \n\nDescribe how AI can support guided onboarding by personalizing content and streamlining the new member journey.\nExplain how predictive analytics can identify at-risk members and enable timely\, targeted renewal efforts.\nEvaluate AI-driven self-service tools that improve member experience while optimizing staff workload.\n\nSpeaker: Arden Winner\,  Senior Salesforce Consultant\, Fíonta \nCAE: Member and Stakeholder Engagement and Management \nNASBA: Information Technology \n\nSession 4: (2:00-3:00 PM ET) Overcoming Technology Trauma: Learning from Successes and Failures in Technology Projects \nCourse Description: \nIn today’s fast-paced digital landscape\, technology projects are essential to the growth and success of any organization. Yet\, despite careful planning and execution\, many projects face setbacks or fail to meet expectations. Join other technology leaders to discuss the importance of addressing the outcomes of technology projects—both the successes and the challenges—and explore how failures with technology projects\, when handled correctly\, can lead to valuable lessons that strengthen teams and enhance future project success. \nLearning Objectives: \n\nAnalyze the psychological and financial impacts of failed technology projects on teams and organizations.\nDiscuss the value of openly sharing project outcomes—including failures—with peers to foster collective learning.\nIdentify key lessons from both successful and unsuccessful technology projects to strengthen future performance.\nDevelop strategies to rebuild team resilience and confidence following project setbacks.\nApply retrospective tools such as post-mortems to improve outcomes in future technology initiatives.\nEvaluate the role of organizational leaders in mitigating burnout\, managing stress\, and motivating teams during and after challenging tech projects.\n\nSpeaker: Olivia Wilkins Business Analyst/ Project Manager\, PerByte & Josh Carlson Founder & Chief Innovator\, PerByte \nCAE: Operations \nNASBA: Information Technology
URL:https://usteducation.org/event/virtual-registration-for-fall-symposium-2025/
LOCATION:zoom.us/j/91226088334
CATEGORIES:Advocacy,Association IT,ASSOCIATIONS & NONPROFITS,Business Strategy,Finance,Marketing/Member Engagement
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/08/DC-1-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251029T130000
DTEND;TZID=America/New_York:20251029T140000
DTSTAMP:20260414T114404
CREATED:20250926T192719Z
LAST-MODIFIED:20251030T174329Z
UID:10000795-1761742800-1761746400@usteducation.org
SUMMARY:Unlock Hidden Profits: 3 Game-Changing Secrets for Association Success
DESCRIPTION:Course Description:  \nIs your non-dues revenue program stuck in neutral—or simply not reaching its full potential? Whether you’re still shaping your vision or already experimenting with data\, this fast-paced\, practitioner-led session will give you the clarity and inspiration to accelerate results. \n  \nJoin our expert trio as they reveal three “ripped-from-the-headlines” strategies every association leader needs right now: \nHow to gain essential CEO buy-in that sparks organizational momentum. \nSmart\, simple data tactics that instantly elevate your sponsor and partner programs. \nThe first practical steps to revamp and re-energize your revenue approach. \n  \nWalk away with fresh insights and immediately usable tools to revolutionize your non-dues revenue—and discover the hidden profit opportunities your association may be overlooking. \n  \nLearning Objectives: \nAfter attending this webinar\, participants will be able to: \nExplain why CEO alignment is critical for non-dues revenue growth and how to build strong internal support. \nLeverage data in simple but effective ways to improve sponsor engagement and program outcomes. \nDesign a prioritized action plan for taking the first steps toward revitalizing their non-dues revenue strategy. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/unlock-hidden-non-dues-revenue-3-game-changing-secrets-for-association-success/
LOCATION:zoom.us/j/99349882286
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Non-Dues Revenue
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/09/BarbaraBruceVinnu25.png
ORGANIZER;CN="Barbara Armentrout":MAILTO:barbara@bjasolutions.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251022T110000
DTEND;TZID=America/New_York:20251022T120000
DTSTAMP:20260414T114404
CREATED:20250911T191720Z
LAST-MODIFIED:20251023T110833Z
UID:10000786-1761130800-1761134400@usteducation.org
SUMMARY:Building Your Leadership Brand
DESCRIPTION:Course Description:  \nBuilding a leadership brand is essential for distinguishing yourself in a competitive landscape\, as it reflects your unique strengths\, values\, and vision. To develop a strong leadership brand\, focus on three key takeaways: first\, identify your core value proposition by understanding what sets you apart from other leaders and aligning your capabilities with organizational needs; second\, demonstrate consistent authenticity by ensuring your actions align with your stated values to build trust; and third\, emphasize measurable impact by connecting your leadership style to tangible results and continuously evolving based on feedback. Ultimately\, your leadership brand is a dynamic representation of your professional journey and a promise of the unique value you bring to your team and organization. \n  \nLearning Objectives: \nArticulate your core value proposition: identify your unique strengths\, understand what differentiates you from other leaders\, align your personal capabilities with organizational needs \nExhibit consistent authenticity: ensure your actions match your stated values; build trust through predictable\, genuine behavior; let your true leadership style shine through \nDrive measurable impact: connect your leadership approach to tangible results; show how your brand drives organizational success; continuously evolve based on feedback and performance \n  \n\n\nTo Watch this Webinar on the Media Library CLICK HERE! \n \n\n\n 
URL:https://usteducation.org/event/building-your-leadership-brand-2/
LOCATION:zoom.us/j/99557868214
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2024/12/Jennifer24-2.png
ORGANIZER;CN="Jennifer Dalton":MAILTO:jendalton@brandmirror.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251008T130000
DTEND;TZID=America/New_York:20251008T140000
DTSTAMP:20260414T114404
CREATED:20250730T200959Z
LAST-MODIFIED:20251008T194849Z
UID:10000757-1759928400-1759932000@usteducation.org
SUMMARY:Call 9-1-1 My Organization Is in Crisis
DESCRIPTION:Course Description:  \nA racist magazine cover\, a C-level staff member sexually harassing colleagues\, an abusive board member… \nIt isn’t IF your association will experience a crisis\, it’s WHEN. Join Sheri Singer\, an award winning crisis expert to learn how to prepare for a crisis\, endure it\, and emerge with your organization’s reputation intact. \nParticipants will learn how to prepare for a crisis\, understand the elements in a crisis plan\, know how to assemble a Rapid Response© Team\, and identify the three crisis phases. Scenario crisis planning also will be discussed. Following this lively discussion\, participant will walk away feeling more confident about how their organization can ensure a crisis successfully. \n  \nLearning Objectives: \nKnow the critical need to write and update a crisis communication plan. \nUnderstand how to create and leverage a Rapid Response© Team. \nIdentify the three phases of a crisis and how to direct your efforts toward the most important one. \nIdentify potential crisis scenarios and know the first steps to take in those scenarios with your association’s reputation intact. \n  \nTo Watch this Webinar on the Media Library CLICK HERE! \n \n 
URL:https://usteducation.org/event/call-9-1-1-my-organization-is-in-crisis-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/92779407897
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/07/Sheri25.png
ORGANIZER;CN="Sheri Singer":MAILTO:sheri@singercomm.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251008T110000
DTEND;TZID=America/New_York:20251008T120000
DTSTAMP:20260414T114404
CREATED:20250808T131732Z
LAST-MODIFIED:20251008T194859Z
UID:10000766-1759921200-1759924800@usteducation.org
SUMMARY:The 4 Secrets of Increased Employee Retention & Engagement:  Attraction\, Attention\, Appreciation & Application
DESCRIPTION:Course Description:  \nParticipants will learn about the power of the Attraction\, Attention\, Appreciation as the basis for creating a positive workplace culture that creates sustainable success\, while increasing engagement and retention through practical Application of the 3 A’s. \n  \nLearning Objectives: \nDescribe how Attraction\, Attention\, and Appreciation shape a thriving workplace culture. \nIdentify ways the 3 A’s boost employee engagement and retention. \nApply the 4 A’s framework to address real workplace challenges. \nCreate a simple plan to sustain success through intentional Application. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/the-4-secrets-of-increased-employee-retention-engagement-attraction-attention-appreciation-applicationfree-cpe-credit-free-cae-credit-2/
LOCATION:zoom.us/j/98160895432
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Culture & Communication
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/08/Paul25.png
ORGANIZER;CN="Paul Glover":MAILTO:paul@paulglovercoaching.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250930T130000
DTEND;TZID=America/New_York:20250930T140000
DTSTAMP:20260414T114404
CREATED:20250716T194822Z
LAST-MODIFIED:20251001T134836Z
UID:10000745-1759237200-1759240800@usteducation.org
SUMMARY:A Critical Point: Mental Health for Association CEOs
DESCRIPTION:Course Description:  \nLeading an association can be deeply rewarding—yet as a chief staff executive\, the physical and emotional demands often come at great personal cost. Drawing on insights from a recent survey of nearly 150 CSEs\, this webinar uncovers stark realities: 85% report negative impacts on their health\, 60% struggle with sleep\, and nearly one in five have experienced workplace-related mental health challenges. This practical session blends data with real-world strategies for building healthier work habits\, establishing boundaries\, nurturing board awareness\, and reshaping governance culture—empowering association CEOs and CSEs to lead sustainably while modeling well-being for their entire organization. \n  \nLearning Objectives: \nInterpret the data — Describe the prevalence and impact of stress\, burnout\, sleep issues\, and physical strain among C-suite executives. \nSet and maintain healthy boundaries — Apply strategies to protect work–life integration\, even within demanding board and stakeholder environments. \nEngage boards and governance — Advocate effectively for supportive governance structures and policies that embed executive well-being. \nNormalize well-being conversations — Use language and forums to destigmatize mental health in the executive suite. \nImplement practical habits and systems — Identify at least three individual and organizational tactics—from peer networks\, sabbaticals\, to sleep hygiene—that reinforce sustainable leadership. \n  \nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/a-critical-point-mental-health-for-association-ceos/
LOCATION:zoom.us/j/94235084640
CATEGORIES:ASSOCIATIONS & NONPROFITS,Business Strategy,Culture/Communication
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2025/07/TaraLindsayAdamSilvia25-1.png
ORGANIZER;CN="Tara Puckey%2C MBA%2C CAE%2C CMP":MAILTO:tara@rtdna.org
END:VEVENT
END:VCALENDAR