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SUMMARY:Elevating Your Leadership: A Call to Learn from Your Team's Wisdom (Part 1 of 2)
DESCRIPTION:COURSE DESCRIPTION: \nWant to elevate your leadership skills in 2024? Before you start\, forget the conventional wisdom of learning only from those who lead—sometimes\, the most valuable insights come from those who are led.  \nJoin us for a dynamic two-part webinar series where we will explore original research of leaders who shifted the culture of their organization\, by elevating the leadership wisdom found in the often-unheard voices of those they were leading.  \nPart 1: Unveiling the Unsung Wisdom \nIn our first session\, we’ll explore why those being led are an often-overlooked source of invaluable leadership wisdom. Discover practical\, low-maintenance methods for leaders to glean meaningful insights without resorting to burdensome practices (large 360 reviews\, burdensome surveys\, etc.). We’ll uncover the untapped potential of learning from your team and preview key lessons for a more impactful leadership journey. \nPart 2: Lessons in a Case Study of Learning \nDive into leadership practices through original research focused on one organization that harnessed the wisdom of those they lead to elevate their culture and practice. This session serves as both a guide and a case study\, offering tangible takeaways and illustrating the profound wisdom leaders can extract from those they lead every day. \nBy the end of this series\, you’ll not only possess the tools to integrate lessons from your team but also gain an understanding of the transformative impact such an approach can have in your specific leadership context. Don’t just lead—lead with wisdom from all corners. \n  \nLEARNING OBJECTIVES: \n\n– Uncover why those who are led offer invaluable leadership wisdom and understand why their insights are often overlooked.\n– Examine essential questions and processes to gather leadership insights from your team. \n– Develop a discerning approach to sift through the noise and identify genuine\, practical wisdom from the diverse voices within your team.\n– Explore the impact of contextual parameters of leadership on learning from your team. \n\nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/b205-elevating-your-leadership-a-call-to-learn-from-your-teams-wisdom-part-1-of-2/
LOCATION:https://zoom.us/j/94879589840
CATEGORIES:ASSOCIATIONS & NONPROFITS,B2B/B2G,Business Strategy,Business Strategy,Culture & Communication,Culture/Communication
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2023/08/Ryan23.png
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SUMMARY:The Buyer’s Behavior has Dramatically and Permanently Changed
DESCRIPTION:COURSE DESCRIPTION: \nLearning how to adapt to the changing buyer behavior is essential to succeed in any customer-facing role. The buyer’s behavior has dramatically and permanently changed in recent years. Today’s customers are more informed and more demanding than ever before. They expect a seamless experience that is both fast and frictionless. It is crucial to reduce the time customers spend waiting and increase the speed of all customer interactions. Additionally\, researching thoroughly any new person with whom we interact for any business reason is essential to building trust and establishing a positive relationship. By learning how to adapt to changing buyer behavior\, we can provide exceptional service that meets the expectations of our customers. \n  \nLEARNING OBJECTIVES: \n\nHow the changing buyer behavior affects all customer facing people.\nThe importance of reducing friction and increasing speed in all customer interactions\nThe importance of researching thoroughly any new person with whom we interact for any business reason\n\nTo Watch this Webinar on the Media Library CLICK HERE!
URL:https://usteducation.org/event/b185-leadership-learning-series-the-buyers-behavior-has-dramatically-and-permanently-changeds/
LOCATION:https://zoom.us/j/91898627757
CATEGORIES:B2B/B2G,B2B/B2G IT,Business Strategy,Culture & Communication,Data Management,Growth/Sales
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