BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//UST Education - ECPv6.18.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:UST Education
X-ORIGINAL-URL:https://usteducation.org
X-WR-CALDESC:Events for UST Education
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261021T130000
DTEND;TZID=America/New_York:20261021T140000
DTSTAMP:20261002T122303Z
CREATED:20261001T183535Z
LAST-MODIFIED:20261002T122303Z
UID:10000920-1792587600-1792591200@usteducation.org
SUMMARY:Beyond the 4.2: How to Get More Insightful\, Actionable Feedback From Your Event Attendees
DESCRIPTION:Course Description:  \nYour post-event survey says attendees rated the conference 4.2 out of 5. \nGreat. But what does that actually tell you? \nWhat did attendees value most? What frustrated them? What will they remember? What fell flat? And\, most importantly\, what should you do differently next time? \nMost post-event surveys are good at measuring satisfaction. They’re not always as good at explaining the attendee experience. \nIn this interactive session\, we’ll explore how associations can get richer\, more actionable feedback by rethinking what they ask\, when they ask it\, and how attendees are invited to respond. \nWe’ll look at how better open-ended questions\, SMS\, voice-to-text\, and AI analysis can help uncover the why behind the rating including themes\, sentiment\, friction points\, and practical opportunities to improve the next event. \n  \nWhat We’ll Explore\nTogether\, we’ll: \nCompare traditional survey questions with stronger\, experience-focused questions \nReframe common post-event questions in real time \nExplore what event teams actually wish they knew after an event \nSee how ratings and natural-language feedback reveal different kinds of insight \nLook at how AI can turn qualitative feedback into themes\, sentiment\, patterns\, and actionable next steps \n  \nYou’ll leave with practical ideas you can use to improve your very next post-event survey regardless of the survey or event technology you currently use. \n  \nLearning Objectives: \n Distinguish between measuring satisfaction and understanding the attendee experience.\nIdentify where traditional ratings provide useful information and where they leave important questions unanswered. \n  \n Design stronger post-event feedback questions.\nApply better question design\, timing\, response formats\, and context to generate more useful attendee feedback. \n  \n Turn qualitative feedback into actionable insight.\nExplain how SMS\, voice-to-text\, open-ended responses\, and AI analysis can help uncover themes\, sentiment\, friction points\, and practical recommendations.
URL:https://usteducation.org/event/beyond-the-post-event-survey-turning-attendee-feedback-into-event-intelligence-with-sms-voice-to-text-and-ai-free-cpe-credit-free-cae-credit/
LOCATION:zoom.us/j/95898750424
CATEGORIES:Association IT,ASSOCIATIONS & NONPROFITS,Data Management
ATTACH;FMTTYPE=image/png:https://usteducation.org/wp-content/uploads/2026/10/Chris26-2.png
ORGANIZER;CN="Chris Bonney":MAILTO:chris@dotellsurveys.com
END:VEVENT
END:VCALENDAR