Succession Planning Crisis: The Lack of Knowledge in Transitions
Course Description:
When someone leaves, they take everything they know and all the relationships they have built with them. But what happens when someone moves on? Have you captured all that knowledge or let it walk out the door? Building a knowledge management program is crucial to keeping any organization on track, especially after a departure. This session will cover the importance of building a knowledge management program to support succession planning, leadership training, onboarding, and why thinking through the transition from one staff member or volunteer leader to the next supports positive outcomes for the future of the organization.
Learning Objectives:
Explain the importance of knowledge management not just for products/services, but for the internal health of the organization.
Analyze the relationship of knowledge management to successful planning/ training/onboarding for both staff and volunteer leaders.
Apply qualitative research tools to create/build/manage your own knowledge management program.
As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.
U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.
(National Registry Sponsor Nr: 138278)
