Michaela Johnson is Director of Customer Service. She joined UST in 2018. Michaela brings to UST over 15 years of experience in the payment processing industry including customer support and risk management positions at WorldPay and Priority Payment Systems.
Michaela does exceptionally well addressing her client needs right away, and her 5-star ratings as an account executive are proof that clients love her. If an issue comes up, it is likely one that she has dealt with before, so she is able to solve problems fast and effectively.
She has extensive knowledge of Level-3 payment gateways as well as PCI Compliance. She conducts many of our new client onboarding training and assistance with PCI Control Scan. Michaela attended college in Germany, and is fluent in German; but she says she moved to the Peachtree State of Georgia as fast as she could.
