Customer Feedback Examples: How to Receive Feedback
COURSE DESCRIPTION:
Major League Baseball has instituted a few new rules for the 2023 season. This effort was actually several years in the making and is designed to both speed up the pace of play and to make the games more entertaining. We’ll look at what went into the research and how these changes are preserving the integrity of the game and making MLB more fan-friendly at the same time. What does this have to do with associations? The simple answer is everything. Join us for a highly interactive session regarding these lessons for associations that even non-baseball fans will learn from.
LEARNING OBJECTIVES:
- Learn how to listen to your members, sponsors, and partners to create products, programs, and services that resonate with newer audiences and younger demographics.
- Learn how to test possibilities and make small, incremental changes to grow your association and its reach.
- Learn how to thoughtfully change the rules of the game to better align your association with its mission and vision.
As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.
U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.
(National Registry Sponsor Nr: 138278)
