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Lessons From Amazon– Mastering Data Analytics for Unmatched Customer Experience

June 12 @ 1:00 pm - 2:00 pm EDT


In today’s environment, members expect personalized, responsive service that anticipates their needs and preferences. Amazon has set the gold standard by leveraging data analytics to create ultra-curated experiences for each customer. But how do they do it? This webinar will delve into Amazon’s strategies and provide actionable insights for organizations aspiring to deliver similar excellence.



Data Governance:
• Structured data management for accurate recommendations.
• Future-proof strategies for adaptable data structures.
• Implementation of strict governance policies.

Even Small Organizations Can Be Like Amazon:
• Essential business intelligence tools for data analytics.
• Integration of analytics into daily operations.
• Continuous evaluation and quick pivoting based on insights.


To Watch this Webinar on the Media Library CLICK HERE!

Level Intermediate
NASBA (Field of Study) Computer Software and Applications
CAE (Subject Domain) Business Development
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based
Course ID W519

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Rachel Mace
Director of Client Experience
Rachel Mace is the Director of Client Experience at Association Analytics. Rachel is responsible for developing the user experience portion of the Acumen product, assisting…