COURSE DESCRIPTION:

Artificial intelligence is on the mind of every company, but implementation can seem daunting and risky. Whether your goal is to use AI to save time for your staff, craft better marketing campaigns for your members, or speed up custom development, it’s important to understand effective strategies to make your AI rollout a success. We’ll review AI ethical considerations, new Salesforce Einstein features, and tips for using large language models like ChatGPT.

LEARNING OBJECTIVES:

– Identify Ethical Concerns with Artificial Intelligence Tools
– Implement Salesforce Einstein Features
– Use Large Language Models Effectively