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Navigating the Multi-Generational Workforce

February 12, 2026 @ 1:00 pm - 2:00 pm EST

Course Description: 

This session explores how today’s multigenerational workforce—shaped by rapid innovation, expanding information, and shifting expectations—creates both challenges and opportunities. Participants will learn practical strategies to leverage the strengths of each generation through bi-directional mentorship, improved knowledge transfer, and simple cultural and operational shifts. The webinar provides actionable tools to enhance collaboration, reduce friction, and unlock unrealized value within any team.

 

Learning Objectives:

Explain the dynamics of today’s multigenerational workforce

Analyze how rapid innovation and information growth shape generational differences

Identify productivity opportunities through knowledge and skill exchange

Evaluate how mentorship—traditional and reverse—drives organizational value

Apply cultural and operational strategies to strengthen generational collaboration

Adopt a broader, more modern view of employee compensation and value

Navigating the Multi-Generational Workforce (NASBA/CAE/CPE Course Credit Information)

Level Intermediate
NASBA (Field of Study) Personnel/Human Resources
CAE (Subject Domain) Executive Leadership
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based
Course ID W699

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

(National Registry Sponsor Nr: 138278)

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INSTRUCTORS
Ray Hefner
Owner at The Hefner Group LLC
With more than 30 years of comprehensive experience in association management, Gordon Hefner is a seasoned Association Executive recognized for his forward-thinking leadership and ability…
Xavier Gassier
Director of Operations at the National Electrical Contractors Association
Xavier Gassier is the Director of Operations at the National Electrical Contractors Association, St. Louis Chapter and has more than ten years of experience in…