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Putting Momentum Back in Your Membership Flywheel: Workflow Activation for Associations

September 2 @ 11:00 am - 12:00 pm EDT

Course Description: 

Membership momentum tends to fade quietly, and the challenges usually surfaces at renewal when it is hardest to recover. In this practical, association-specific session, Jim Thompson and Walt Rolle trace where the membership flywheel loses energy across the member journey and show why the cause usually runs through how the pieces connect, so improving a single tactic rarely holds. You will learn how to pick one workflow to activate first, whether onboarding, renewal, or event follow-up, and how a clearly defined workflow sets up the right, governed use of AI and automation on the AMS, CRM, and content systems you already own. You will walk away with a right-sized path you can start now and a simple checklist to run the first pass on your own.

 

Learning Objectives:

Recognize where membership momentum leaks across the member lifecycle, from onboarding through renewal and stewardship.
 
Tell the difference between a single broken tactic and a system problem, using a simple framework to locate the real friction.
 
Choose one high-impact workflow to activate first, applying clear criteria for value, feasibility, and readiness.
 
Apply a governed, right-sized approach to AI and automation that works with the AMS, CRM, and content systems you already own.
 
Leave with a practical checklist to run the first pass yourself, without a large technology project or a new platform.
 

To Watch this Webinar on the Media Library CLICK HERE!

Putting Momentum Back in Your Membership Flywheel: Workflow Activation for Associations (NASBA/CAE/CPE Course Credit Information)

Level Intermediate
NASBA (Field of Study) Business Management & Organization
CAE (Subject Domain) Member and Stakeholder Engagement and Management
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based
Course ID W756

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

(National Registry Sponsor Nr: 138278)

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INSTRUCTORS
Jim Thompson, CAE, IOM
Founder at Tying It Together Consulting
Jim Thompson, CAE, IOM, founder of Tying It Together Consulting, helps associations and nonprofits strengthen governance, clarify strategy, and build better membership experiences. He has…
Walt Rolle
Founder & Principal Solutions Architect at Light 516
Walt Rolle helps associations turn their existing digital investments and tooling into connected, governed workflows that improve member engagement and renewal. Leveraging 25 years in…