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Business Artistry in Associations: Moving from Transaction to Transformation

October 22 @ 11:00 am - 12:00 pm EDT

Course Description: 

If you look at the average association website, you’ll see a home page that features a wall of products, events, and news. As a result, members often view their associations as vendors – distributors of products to buy or register for. 
 
How do we reignite member engagement and foster deep loyalty? The answer just might be: Business Artistry. Creativity asks, “Does it work?” but Artistry asks, “Does it matter?” 
 
Join Nir Hindie and Joanna Pineda as they translate the principles of Business Artistry into actionable insights that can be applied to all parts of association operations. Discover how shifting from a product-first mindset to human-centered artistry can transform member recruitment, event experiences, publications, and even daily communications.

 

Learning Objectives:

Membership Recruitment & Retention: Develop messaging that tells the member’s story rather than pushing association achievements, so prospects see their own journey reflected in your mission.

 

Meetings & Events: Design experiential meetings and events that move beyond content delivery, focusing on attendees’ emotional experience to foster true connection and learning.

 

Research & Publications/Journals: Translate data, technical findings, and academic articles into meaningful insights with human significance that members can apply to their environments.

 

Emails & Daily Communications: Apply Omotenashi (anticipatory care and detail) to replace thoughtless blast outreach and “what’s new” announcements with intentional, member-centric touchpoints.

Business Artistry in Associations: Moving from Transaction to Transformation (NASBA/CAE/CPE Course Credit Information)

Level Intermediate
NASBA (Field of Study) Communications and Marketing
CAE (Subject Domain) Marketing & Communications
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based
Course ID W761

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

(National Registry Sponsor Nr: 138278)

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INSTRUCTORS
Joanna M. Pineda
CEO & Chief Troublemaker, Matrix Group International, Inc.
Joanna is the CEO and Chief Troublemaker at Matrix Group (yes, we said, “chief troublemaker”). She founded the company in 1999. Under her leadership, Matrix…
Nir Hindie
Founder at The Artian
Nir Hindie is an international keynote speaker specializing in creativity and leadership. He has coined the concept of “Business Artistry,” a mindset that fuses business…