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How to Handle Difficult Conversations in the Workplace

May 12, 2022 @ 1:00 pm - 2:00 pm EDT

Discover the key to handling disagreements with transparency and integrity. Practice simple yet profound models for giving feedback and managing conflict. Learn how to establish safety and avoid silencing. Confidently begin to navigate being direct and kind in everything from an annual performance review to an impromptu disagreement. Interacting in a respectful yet accountable manner are key themes in this module.

LEARNING OBJECTIVES
  • Examine own assessments around conflict.
  • Learn about differing conflict styles.
  • Practice 3 techniques for empowering others during crucial conversations.
Level Intermediate
NASBA (Field of Study) Business Management & Organization – Non-Technical
CAE (Subject Domain) Business Development
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.

U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

(National Registry Sponsor Nr: 138278)

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INSTRUCTORS
Katie Richard
Learning & Development Manager, Spectrum Leadership Solutions
Highly driven and poised professional with 16+ years of experience within HR roles including Onboarding, Recruiting, and Training & Event Management. Strong organizational skills and…