How to Handle Difficult Conversations in the Workplace
May 12, 2022 @ 1:00 pm - 2:00 pm EDT
Discover the key to handling disagreements with transparency and integrity. Practice simple yet profound models for giving feedback and managing conflict. Learn how to establish safety and avoid silencing. Confidently begin to navigate being direct and kind in everything from an annual performance review to an impromptu disagreement. Interacting in a respectful yet accountable manner are key themes in this module.
LEARNING OBJECTIVES
- Examine own assessments around conflict.
- Learn about differing conflict styles.
- Practice 3 techniques for empowering others during crucial conversations.
Level Intermediate
NASBA (Field of Study) Business Management & Organization – Non-Technical
CAE (Subject Domain) Business Development
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based
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