Using Member Relationship Management to Power Your Engagement
COURSE DESCRIPTION:
Remember the old phrase, “Knowledge is Power?” It’s true, especially when it comes to understanding, serving and keeping your members for years to come. Join Brianne Wheeler to identify gaps in what you know about your members currently and what insights you should be looking to capture today.
LEARNING OBJECTIVES:
- – Explore common data challenges present in the member experience that affect an association’s ability to provide an individual level of service and value.
- – Identify gaps in what you know about your members currently.
- – Gain an understanding of what insights you should be looking to capture today for better member engagement and action.
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As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for CAE credits toward your CAE application or renewal of professional development requirements.
U.S Transactions Corp. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.
(National Registry Sponsor Nr: 138278)