S102: Symposium Session #2: IT Zen – How to Create Harmony Across Leadership, Business and Technology
Organizations rely on technology to fulfill their mission, deliver quality service to their members and customers. Everyone talks about “IT is everyone’s business”, yet organizations continue to struggle to find true IT Zen – why? Ben and Gretchen will discuss their experience and observations to help organizations figure out what may be interfering with a more harmonious experience for customers and staff and the systems that support them.
- Identify and discuss the the barriers to IT Zen
- Define the role of is business leaders
- Discuss the relationship of IT and technology resources
To attend the Symposium in person, please register here: IN PERSON SYMPOSIUM