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W235: Collaboration of the Future – Telephony, Mobilization, User Experience. Where Are You Taking Your Association?

May 11, 2022 @ 11:00 am - 12:30 pm EDT

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1. What are some important vendor considerations for UCaaS & Collaboration?

2. What are most relevant features and what are some benefits of having UCaaS?

3. What are some Before/After success stories of UCaaS solutions?

  a. APHA

  b. NCRC

  c. American Academy of Otolaryngology

  d. Futures Industries Association

  e. National Association of Federal Credit Unions

4. What will be the hybrid work model after everyone receives Covid vaccinations?

5. What are different platforms for evaluating UCaaS? (Broadsoft, Proprietary, MetaSwicth Teams, Zoom, with end points such as Cisco, Mitel, Polycom, Yealink, Cisco, etc.)

6. What does Microsoft Teams bring to a remote working environment? Which carriers offer a true Direct Routing solution and which carriers provide a true Native Teams Experience?

7. What are the benefits of Zoom vs. the benefits of Microsoft and/or a hybrid approach?

  • This course is designed to help not-for-profits define the role of hybrid-work – in-office and remote work – in their organization and the best technology approaches to ensure security, productivity, collaboration and cost-effectiveness
  • You will learn about the “why” behind unified communications (UC), key features and benefits as well as the top considerations when selecting a UCaaS or collaboration platform
  • Finally, you will learn how to leverage Ali Niroo to help you and your organization
Level Intermediate
NASBA (Field of Study) Information Technology
CAE (Subject Domain) Administration
Prerequisites and advance preparation needed 1-2 years IT and/or communications experience
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.5
Cost Free
Delivery Group Internet Based

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Adam Kuhn
Director of IT for FIA (Futures Industry Association)
FIA is the leading global trade organization for the futures, options and centrally cleared derivatives markets, with offices in Brussels, London, Singapore and Washington, D.C.…
Ali Niroo
Managing Partner, Bridgepointe Technologies
Ali Niroo is one of the channel’s foremost experts in IT and digital transformation including cloud communications, contact center, network, connectivity, and cybersecurity. With a…
Dave Hopper
Solution Architect, Bridgepointe Technologies
Dave Hopper has 23+ years of experience in telecommunications, IT and cloud. As the Director of Engineering at CNSG, David supports Ali and his team…