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W451: WHIPLASH: Communication Changes in a Post-COVID World

July 6 @ 1:00 pm - 2:00 pm EDT


Like whiplash, COVID-19 changed the way we work, live, and play—on hyperdrive. Our dependence on technology increased, resulting in a need to develop communication techniques that work by Zoom. The lack of in-person meetings created a need to connect with our internal and external audiences in new ways.  Join Sheri Singer, president, Singer Communications as she discusses these post-COVID communication changes, the myths of post-pandemic communications, the next generation of videoconferencing etiquette, what’s new with social media, and how these changes open the door for you to tell your story.



  • – Be able to identify post-COVID communication changes and the myths surrounding how we thought the world would look post-COVID
  • – Possess details on 2023 videoconferencing etiquette
  • – Understand the social media forecast post-COVID
  • – Know how to leverage these new communications tools to connect and relate to members and stakeholders and effectively tell your association’s story.

To Watch this Webinar on the Media Library CLICK HERE!

Level Intermediate
NASBA (Field of Study) Business Management & Organization
CAE (Subject Domain) Operations
Prerequisites and advance preparation needed 1 years operations experience. No advance preparation required
CPE/CAE Credits 1.0
Cost Free
Delivery Group Internet Based

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Sheri Singer
President, Singer Communications
Award-winning communications, PR, marketing strategist, who helps nonprofits & corporations meet strategic goals while upholding their mission. Worked with Fortune 500 firms (Cisco, Motorola, Bayer)…