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Part 2/2: “The Power of Connection: “Handling Difficult Conversations Effectively”

November 14 @ 1:00 pm - 2:00 pm EST
Virtual Event Virtual Event

COURSE DESCRIPTION:

In a world driven by relationships, the ability to engage authentically and meaningfully with others is a fundamental asset.

This session delves into the art and science of conversation, offering participants a transformative journey toward becoming adept conversationalists. The course focuses on honing active listening skills, fostering empathy, and mastering the dynamics of engaging dialogue.

 

LEARNING OBJECTIVES:

-Navigating Challenging Conversations: Strategies for handling sensitive topics, conflicts, and diverse viewpoints gracefully.

-Elevating Communication Skills: Refining verbal and non-verbal communication to convey clarity, empathy, and understanding.

 

Level Beginner
NASBA (Field of Study) Personal Development
CAE (Subject Domain) Executive Leadership
Prerequisites and advance preparation needed No prerequisite knowledge is required to be successful in this course. No advance preparation is required.
Reviewer Wade Tetsuka, CPA
CPE/CAE Credits 1.0
Delivery Group Internet Based
Course ID B224

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INSTRUCTORS
Kate Coffey
VP of Marketing and Events, US Transactions Corporation/UST Education
Kate comes to UST from a high-paced marketing firm where her favorite client designed shoes for working women. From effective marketing strategies for startups to…